High
0A3 on Alpha Pro Tec 24

Your boiler has switched itself off because it has detected dangerously high temperatures, likely caused by a disruption in the flow of water circulating through your radiators.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheat thermostat lock-out. Relating to thermostats, thermal fuse, or manual reset thermostat. Check for water circulation. Check for air in the heat exchanger. Check for system restrictions and blockages. Check overheat thermostat and connections. Reset overheat thermostat if required

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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