High
0A2 on Alpha Pro Tec 24

Your boiler is failing to detect a flame, so it has safely shut down to prevent the release of unburnt gas.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame detection fault. Check flame sensing electrode connections. Check for a short circuit to the electrode or wires.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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