High
0A9 on Alpha Pro Tec 24

Your boiler has detected an electrical fault in the system that controls the gas supply, meaning it cannot safely start up to provide heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve electrical error.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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