High
14 on Glow-worm EnergySaver Combi

Your boiler’s main computer brain has developed an internal electrical error and has stopped the unit from working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

There is an internal fault in the Automatic Control Module.

From this model's manual
Verified against the Glow Worm Energysaver Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board experiences an internal hardware failure, meaning the electronic components can no longer talk to each other correctly. The most common reason is historical heat stress or a power surge that has damaged the delicate circuitry inside the module, causing it to shut down for safety.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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