High
16 on Glow-worm EnergySaver Combi

Your boiler's main internal computer has developed a software or hardware failure and can no longer control the heating and hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

There is an internal fault in the Automatic Control Module.

From this model's manual
Verified against the Glow Worm Energysaver Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board experiences a critical internal communication failure or a physical burnout of its circuitry. It is often caused by long-term heat exposure degrading the electronic components or a sudden electrical surge that damages the board's memory chip.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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