High
F85 on Glow-worm Ultracom 2 SXI

Your boiler is struggling to compare the temperature of the water leaving and returning, meaning it has switched itself off to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flow and return heating sensors fault

Shared across the Ultracom 2 SXI range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 75 fault codes on the Ultracom 2 SXI

Seeing a different code? Every code this model can display, in one place.

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