Low
S.31 on Glow-worm Ultracom 2 SXI

Your boiler is currently in summer mode, which means it will provide hot water but has temporarily disabled your central heating.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

summer mode

From this model's manual
Verified against the Glow Worm Ultracom 2 Sxi installation & service manual, page 55.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This status occurs because the heating control or the thermostat has been set to provide hot water only, effectively turning off the central heating circuit. It is often triggered manually by a user switching to 'summer mode' or automatically when an outdoor sensor detects that the weather is warm enough to no longer require home heating. There is no mechanical failure; the boiler is simply following instructions to save energy by ignoring heating demands.

This code is most common during late spring and summer when homeowners intentionally disable their heating or when outside temperatures rise.

DIY fix possible

Locate the 'Mode' button or the heating temperature dial on the boiler control panel.Increase the central heating temperature setting to a level above the minimum (usually indicated by a radiator icon).The 'S.31' code should disappear and be replaced by a standard heating or hot water status code.

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