Low Information
S.96 on Glow-worm Ultracom 2 SXI

Your boiler is briefly pausing to check its temperature sensors before it starts up, which is a normal self-test process.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Return-Sensor check is running, demand (DHW or heating) is blocked

What causes this fault?

This occurs when the boiler performs a safety check to ensure the temperature sensors are reading accurately before firing up. It physically pauses operation because it has detected a slight discrepancy or is waiting for the return sensor to confirm the system state is safe to proceed. In most cases, this is a momentary software calculation rather than a mechanical failure.

DIY fix possible

Wait for a few minutes to see if the code clears automaticallyEnsure your radiator valves are open to allow water to circulateCheck if the boiler pressure is between 1.0 and 1.5 bar

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