Low Information
S.14 on Glow-worm Ultracom 2 SXI

Your boiler is currently firing up and running as it should to provide heating or hot water, so this is a status message rather than a fault.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

burner on

What causes this fault?

This code appears when the boiler's internal computer has successfully ignited the burner to meet a demand for heat. It signifies that the gas valve has opened and a flame is present, confirming that the system is operating exactly as intended. There is no physical fault or blockage causing this display; it is simply the boiler communicating its current activity.

DIY fix possible

Check your thermostat to see if it is calling for heatMonitor the display to see if the code changes to '0' when demand endsNo action is required as this is normal operation

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