Heatline Monza Fault codes & diagnostics

74 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-28 kW 2006-2010 Discontinued

Replaced by: Capriz

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Each cell = one fault code. Hover to identify.
2 Emergency 43 High 5 Medium 24 Low

All 74 documented codes

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Err

Your boiler's control panel is experiencing a communication error, which means it cannot process commands or display information correctly.

High Engineer only £150-300

Parts commonly replaced

  • User interface PCB
  • Main control board
  • Wiring harness
F00

Your boiler has lost the ability to read the temperature of the water circulating through your heating system, so it has shut itself down to prevent it from overheating.

High Engineer only £120-£200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F01

Your boiler has lost the ability to measure the temperature of the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
F10

Your boiler has lost the ability to accurately measure the temperature of the water used for your heating, so it has shut down to prevent any damage.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F11

Your boiler has lost the ability to accurately measure the temperature of the water coming back into it, so it has shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

F20

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage to its internal systems.

High Engineer only £120-£250

Parts commonly replaced

  • NTC thermistor
  • Central heating pump
  • Plate heat exchanger

Related codes

F22

Your boiler has stopped working because the water pressure inside the system is too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose connected under your boiler.
  2. Open the valves at both ends of the hose to allow water into the system.
  3. Monitor the boiler's pressure gauge until it reaches between 1.0 and 1.5 bar, then securely close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F23

Your boiler has detected that the water flowing out is significantly hotter than the water returning, suggesting a poor flow through your heating system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F24

Your boiler is struggling to move water around your heating system correctly, which is causing it to shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Pressure sensor

Related codes

F26

Your boiler is unable to regulate its gas flow correctly, which is preventing it from lighting safely.

High Engineer only £180-300

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

Showing 11–20 of 74
F27

Your boiler is failing to detect a flame, so it has safely shut itself down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

F28

Your boiler is trying to start but cannot light the flame, which means you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F29

Your boiler has stopped because the flame inside has gone out and will not stay lit.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F32

Your boiler is struggling to breathe properly because it cannot pull in enough fresh air to safely burn the gas, so it has shut down to prevent any risk.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube
F49

Your boiler is struggling to communicate with its internal controls due to a problem with the electrical signal it uses to coordinate its functions.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External thermostat/controller
F61

Your boiler has detected an internal electrical problem that is preventing it from safely controlling the gas supply, so it has shut down to keep you safe.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

F62

Your boiler has detected an issue with the valve that controls the gas supply and has safely shut itself down to prevent any risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F63

Your boiler’s internal computer has encountered a critical storage error and can no longer safely control your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB

Related codes

F64

Your boiler is struggling because it is detecting confusing and jumpy temperature readings, causing it to shut down to prevent damage.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • PCB

Related codes

F65

Your boiler has detected that its internal control unit is getting too hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal fan
  • Wiring harness

Related codes

Showing 21–30 of 74
F67

Your boiler has stopped working because it cannot detect the flame used to heat your water.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board
  • Flame rectification probe
  • Ignition lead

Related codes

F68

Your boiler is struggling to maintain a steady flame, causing it to shut down to stay safe.

High Engineer only £150-350

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • PCB
F70

Your boiler's electronic control panel is not communicating correctly with the main internal computer, causing the system to lock out for safety.

High Engineer only £150-300

Parts commonly replaced

  • User interface board
  • Main printed circuit board (PCB)
  • Communication wiring harness

Related codes

F71

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F72

Your boiler has detected that the water inside the unit is not circulating properly, so it has stopped working to protect itself from overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensors
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

F73

Your boiler is struggling to accurately detect the water pressure in your heating system, so it has safely shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F74

Your boiler is struggling to read the water pressure in your heating system, which is preventing it from firing up reliably.

High Engineer only £120-220

Parts commonly replaced

  • Pressure transducer
  • Wiring harness

Related codes

F76

Your boiler has detected a safety-related overheating issue and has shut itself down to prevent any damage or danger.

Emergency Engineer only £150-£250

Parts commonly replaced

  • Thermal fuse link
  • Overheat thermostat

Related codes

F77

Your boiler has detected an issue with the valve that controls the supply of gas to the burner, meaning it has safely shut itself down and will not provide heating or hot water.

High Engineer only £250-400

Parts commonly replaced

  • Gas valve assembly
  • Wiring harness
  • PCB

Related codes

F83

Your boiler has detected that there is not enough water circulating inside the system to carry the heat away safely, so it has turned itself off to prevent damage.

High DIY-safe £80-150

What to check first

  1. Check your boiler's pressure gauge on the front panel; it should be between 1 and 1.5 bar.
  2. If the pressure is below 1 bar, locate the filling loop (usually a silver braided hose under the boiler).
  3. Open the valves on the filling loop to allow cold water into the system until the gauge reaches 1.5 bar, then firmly close both valves.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

Showing 31–40 of 74
F84

Your boiler has detected an imbalance in the water temperature flowing in and out of the heating system, causing it to shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • System bypass valve

Related codes

F85

Your boiler has stopped working because it is unable to accurately measure the temperature of the water circulating through your heating system.

High Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring loom

Related codes

F86

Your boiler has detected an issue with the connection to your underfloor heating system, which prevents the boiler from communicating correctly with that circuit.

Medium Engineer only £120-250

Parts commonly replaced

  • External underfloor heating interface
  • Wiring loom
  • Main PCB
S.00

Your boiler is currently in standby mode because it has not received a signal from your thermostat or timer to turn on the heating.

Low DIY-safe

What to check first

  1. Check your room thermostat is set to a higher temperature than the current room temperature
  2. Ensure your external programmer or timer is set to an 'on' period
  3. Check that your boiler's internal heating dial is turned up
S.01

Your boiler is currently performing a routine startup check of its internal ventilation system before it begins to heat your home.

Low Engineer only

Parts commonly replaced

  • Fan
  • Air Pressure Switch
  • PCB

Related codes

S.02

Your boiler is currently checking the water circulation pump before it fires up, which is a standard part of its startup process.

Low DIY-safe

What to check first

  1. No action required; this is a normal status message
  2. Wait for the boiler to complete its startup sequence
  3. Monitor the display to see if it progresses to a heating or hot water mode

Parts commonly replaced

  • Circulation pump
  • Main PCB

Related codes

S.03

Your boiler is failing to light the flame needed to provide you with heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
S.06

Your boiler is currently running its internal fan to clear any leftover air or gases after a heating cycle, which is a normal part of the shutdown process.

Low Engineer only
Showing 41–50 of 74
S.10

Your boiler is simply currently running to provide hot water to your taps or shower, and this is a normal operating status rather than a fault.

Low Engineer only
S.13

Your boiler is failing to light the flame properly, so it has safely shut itself down to prevent a gas buildup.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
S.16

Your boiler is simply running its fan for a short time after you have turned off your heating or hot water to safely clear any leftover gases from the unit.

Low Engineer only
S.20

Your boiler is currently checking its internal water pump to ensure everything is ready to safely start heating your home.

Low DIY-safe £120-250

What to check first

  1. No action required; this is a normal status code during start-up
  2. Wait for the boiler to complete its pre-run sequence
  3. If the boiler remains stuck on this code, try a simple reset

Parts commonly replaced

  • Circulation pump
  • Pump cable harness
  • Main PCB

Related codes

Showing 51–60 of 74
S.21

Your boiler is currently performing a routine start-up check of its air extraction system to ensure it is safe to ignite.

Low DIY-safe

What to check first

  1. Monitor the boiler to see if it moves past this state automatically
  2. No action is usually required as this is a normal operating sequence
  3. If the code persists for several minutes, try a simple reset

Parts commonly replaced

  • Fan assembly
  • Pressure switch
  • PCB
S.23

Your boiler is failing to light the internal flame needed to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)
S.25

Your boiler is currently cooling down its internal components, which is a normal part of its shutdown process after heating or hot water usage.

Low Engineer only

Parts commonly replaced

  • NTC Thermistor
  • PCB

Related codes

S.26

Your boiler is simply finishing its cooling cycle to safely clear leftover gases after the burner has turned off.

Low Engineer only

Parts commonly replaced

  • Fan
  • Printed Circuit Board

Related codes

S.28

Your boiler has temporarily stopped heating your hot water cylinder because it has reached its safety limit after a long heating session.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Diverter Valve
  • PCB Control Board

Related codes

S.30

Your boiler is currently in standby mode because it is not receiving any instructions from your thermostat or hot water tap to start heating up.

Low DIY-safe

What to check first

  1. Check your room thermostat is set to a temperature higher than the current room temperature.
  2. Ensure your heating timer or programmer is currently in an 'ON' period.
  3. Try turning on a hot water tap to see if the boiler ignition sequence begins.
S.31

Your boiler is currently set to only provide hot water and will not heat your radiators.

Low DIY-safe

What to check first

  1. Check your external heating programmer or room thermostat to ensure it is set to the 'On' position and the heating schedule is active.
  2. Increase the temperature setting on your room thermostat to see if the heating triggers.
  3. Check if the winter/summer mode setting has been accidentally changed on your boiler's control panel.
S.32

Your boiler is struggling to get the internal fan spinning at the right speed to safely clear exhaust gases, so it has stopped working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • PCB
Showing 61–70 of 74
S.35

Your boiler's fan, which is essential for safely removing exhaust gases, is failing to spin at the correct speed to operate properly.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

S.36

Your boiler has detected that water is not circulating properly around your heating system, likely due to a blockage in the pipes or a stuck valve.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • System filter
S.37

Your boiler is struggling to push air through the system correctly, which is preventing it from heating your home safely.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
S.41

Your boiler has detected that the water pressure inside the system is currently too high for it to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate a radiator positioned in a room where you can easily drain a small amount of water.
  2. Using a radiator bleed key, turn the valve slightly to release a small amount of water into a container until the pressure gauge on the boiler drops into the green zone (usually 1.0 to 1.5 bar).
  3. Close the radiator bleed valve tightly once the pressure has stabilised.

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Expansion Vessel
  • Pressure Sensor
S.53

Your boiler has temporarily held back its output because it senses that water is moving too slowly or cooling down too quickly between the heating pipes.

Medium DIY-safe £120-250

What to check first

  1. Check that all your radiator valves are fully open and not stuck shut
  2. Ensure your system pressure is set to the manufacturer's recommended level (usually 1.0 to 1.5 bar)
  3. Bleed all radiators in the house to remove any trapped air that might be restricting flow

Parts commonly replaced

  • Central heating pump
  • System filter
  • Flow and return temperature sensors
S.54

Your boiler has paused because either the water pressure in your system is too low or the water is not circulating properly between your radiators and the boiler.

High DIY-safe £100-250

What to check first

  1. Check the pressure gauge on the front of your boiler; if it is below 1.0 bar, use the filling loop to top up the pressure to 1.5 bar
  2. Ensure all your radiator valves are fully open
  3. Switch the boiler off at the fused spur for 30 seconds and then back on to reset the system

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Flow sensor
S.58

Your boiler is temporarily running at a fixed heat setting because it has detected an unusual operating condition it needs to manage.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC sensor
  • PCB
  • Fan assembly
S.92

Your boiler has detected that water is not flowing through the system as expected, which means it has switched itself off to prevent internal damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Diverter valve
  • Central heating pump
Showing 71–74 of 74
S.95

Your boiler has detected an electrical issue that is forcing it to stop working for safety reasons to prevent further internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

S.96

Your boiler is struggling to accurately measure the temperature of the water returning to it, meaning it cannot properly regulate your heating or hot water.

Medium Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

S.97

Your boiler has detected that the water pressure sensor is not working properly, which has triggered a safety shutdown to prevent damage to the system.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Main PCB
S.98

Your boiler has detected that water is not circulating properly through the system, meaning it cannot provide heating or hot water safely.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Diverter valve

Related codes