Heatline Monza Fault codes & diagnostics

33 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-28 kW 2011 onwards Discontinued
GC Numbers 47-157-2147-157-2247-157-2547-157-2647-157-2947-157-30

Replaced by: Capriz

Download the Heatline Monza manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 30 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-157-21 Monza 24 2011–present
47-157-22 Monza 28 2011–present
47-157-25 Monza 24a 2012–present
47-157-26 Monza 28a 2012–present
47-157-29 MONZA 2 24c 2015–present
47-157-30 MONZA 2 28c 2015–present

All 33 documented codes

Tap any card for details

Err

Your boiler's control panel is experiencing a communication error, which means it cannot process commands or display information correctly.

High Engineer only £150-300

Parts commonly replaced

  • User interface PCB
  • Main control board
  • Wiring harness
F00

Your boiler has lost the ability to read the temperature of the water circulating through your heating system, so it has shut itself down to prevent it from overheating.

High Engineer only £120-£200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F01

Your boiler has lost the ability to measure the temperature of the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
F10

Your boiler has lost the ability to accurately measure the temperature of the water used for your heating, so it has shut down to prevent any damage.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F11

Your boiler has lost the ability to accurately measure the temperature of the water coming back into it, so it has shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

F20

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage to its internal systems.

High Engineer only £120-£250

Parts commonly replaced

  • NTC thermistor
  • Central heating pump
  • Plate heat exchanger

Related codes

F22

Your boiler has stopped working because the water pressure inside the system is too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose connected under your boiler.
  2. Open the valves at both ends of the hose to allow water into the system.
  3. Monitor the boiler's pressure gauge until it reaches between 1.0 and 1.5 bar, then securely close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F23

Your boiler has detected that the water flowing out is significantly hotter than the water returning, suggesting a poor flow through your heating system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F24

Your boiler is struggling to move water around your heating system correctly, which is causing it to shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Pressure sensor

Related codes

F26

Your boiler is unable to regulate its gas flow correctly, which is preventing it from lighting safely.

High Engineer only £180-300

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

Showing 11–20 of 33
F27

Your boiler is failing to detect a flame, so it has safely shut itself down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

F28

Your boiler is trying to start but cannot light the flame, which means you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F29

Your boiler has stopped because the flame inside has gone out and will not stay lit.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F32

Your boiler is struggling to breathe properly because it cannot pull in enough fresh air to safely burn the gas, so it has shut down to prevent any risk.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube
F49

Your boiler is struggling to communicate with its internal controls due to a problem with the electrical signal it uses to coordinate its functions.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External thermostat/controller
F61

Your boiler has detected an internal electrical problem that is preventing it from safely controlling the gas supply, so it has shut down to keep you safe.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

F62

Your boiler has detected an issue with the valve that controls the gas supply and has safely shut itself down to prevent any risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F63

Your boiler’s internal computer has encountered a critical storage error and can no longer safely control your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB

Related codes

F64

Your boiler's internal computer has encountered a serious error and can no longer control the heating system, meaning the unit will need a professional inspection.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

F65

Your boiler has detected that its internal control unit is getting too hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal fan
  • Wiring harness

Related codes

Showing 21–30 of 33
F67

Your boiler has stopped working because it cannot detect the flame used to heat your water.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board
  • Flame rectification probe
  • Ignition lead

Related codes

F68

Your boiler is struggling to maintain a steady flame, causing it to shut down to stay safe.

High Engineer only £150-350

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • PCB
F70

Your boiler's electronic control panel is not communicating correctly with the main internal computer, causing the system to lock out for safety.

High Engineer only £150-300

Parts commonly replaced

  • User interface board
  • Main printed circuit board (PCB)
  • Communication wiring harness

Related codes

F71

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

F72

Your boiler has detected that the water inside the unit is not circulating properly, so it has stopped working to protect itself from overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensors
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

F73

Your boiler is struggling to accurately detect the water pressure in your heating system, so it has safely shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F74

Your boiler is struggling to read the water pressure in your heating system, which is preventing it from firing up reliably.

High Engineer only £120-220

Parts commonly replaced

  • Pressure transducer
  • Wiring harness

Related codes

F76

Your boiler has detected a safety-related overheating issue and has shut itself down to prevent any damage or danger.

Emergency Engineer only £150-£250

Parts commonly replaced

  • Thermal fuse link
  • Overheat thermostat

Related codes

F77

Your boiler has detected an issue with the valve that controls the supply of gas to the burner, meaning it has safely shut itself down and will not provide heating or hot water.

High Engineer only £250-400

Parts commonly replaced

  • Gas valve assembly
  • Wiring harness
  • PCB

Related codes

F83

Your boiler has detected that the water pump responsible for circulating heat is not communicating with the system, so it has shut down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Showing 31–33 of 33
F84

Your boiler has detected an imbalance in the water temperature flowing in and out of the heating system, causing it to shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • System bypass valve

Related codes

F85

Your boiler has stopped working because it is unable to accurately measure the temperature of the water circulating through your heating system.

High Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring loom

Related codes

F86

Your boiler has detected an issue with the connection to your underfloor heating system, which prevents the boiler from communicating correctly with that circuit.

Medium Engineer only £120-250

Parts commonly replaced

  • External underfloor heating interface
  • Wiring loom
  • Main PCB

78 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

d.00 Diagnostic This code is simply an information display showing that your boiler is currently running at its maximum set heating output, rather than indicating a fault. d.01 Diagnostic Your boiler is simply performing a routine safety process where the pump runs for a short period after the heating turns off to move leftover heat away from the unit. d.02 Diagnostic Your boiler is perfectly fine; it is simply taking a short, programmed rest to prevent it from cycling on and off too frequently. d.08 Diagnostic This code is simply an indicator showing that your room thermostat is currently sending a signal to the boiler to provide heating. d.09 Diagnostic Your boiler is receiving an instruction from an external control device like a smart thermostat, and this code is simply confirming that it is operating based on those external settings. d.10 Diagnostic Your boiler is struggling to circulate water, which means the system cannot effectively move heat to your radiators or taps. d.16 Diagnostic Your boiler is simply reporting the current signal status from your wall-mounted thermostat to indicate whether it is asking for heat. d.17 Diagnostic Your boiler is struggling to accurately measure the temperature of the water circulating through your heating system, so it has safely shut down to prevent overheating. d.18 Diagnostic Your boiler is struggling to circulate water properly, which means it cannot deliver heat or hot water to your home. d.20 Diagnostic Your boiler is simply indicating the current maximum temperature limit set for your hot water, rather than reporting a fault. d.22 Diagnostic Your boiler is currently operating normally as it detects that a hot water tap or shower is being used. d.23 Diagnostic Your boiler is currently operating normally in central heating mode and this code is simply informing you that the radiators are active. d.33 Diagnostic Your boiler has detected that the internal fan responsible for safely venting fumes is not spinning at the correct speed, so it has stopped working to prevent unsafe operation. d.34 Diagnostic Your boiler is struggling to push air through the system correctly, which is preventing it from igniting safely. d.35 Diagnostic Your boiler is struggling to switch between heating your radiators and heating your hot water because an internal diverter component is stuck. d.36 Diagnostic Your boiler is struggling to detect or maintain the flow of hot water, which means you may have limited or no hot water available for your taps and shower. d.40 Diagnostic Your boiler is struggling to accurately read or maintain the temperature of the water circulating through your radiators. d.41 Diagnostic Your boiler is struggling to detect the temperature of the water returning to it from your radiators, which may cause it to turn off to prevent overheating. d.44 Diagnostic Your boiler is having difficulty detecting the flame, which means it cannot safely keep your heating or hot water running. d.67 Diagnostic Your boiler is currently waiting for a short mandatory cool-down period to finish before it starts heating your home again. d.68 Diagnostic Your boiler is struggling to light the flame on the first try, which means it is having a minor issue starting up reliably. d.69 Diagnostic Your boiler has failed to start up after two attempts, which means it cannot safely light to provide you with heating or hot water. d.71 Diagnostic Your boiler has detected that the temperature setting for your radiators has been adjusted to a value higher than what is allowed or expected by the system's memory. d.80 Diagnostic This is not a fault; it is simply a display showing the total number of hours your boiler has been running in heating mode. d.81 Diagnostic This code is simply an information display showing the total number of hours your boiler has spent providing hot water to your taps and shower. d.82 Diagnostic This code is simply an information display showing how many times your boiler has started up to provide heating, rather than indicating a fault. d.83 Diagnostic This code is simply an information display showing how many times your boiler has started to heat your hot water, rather than a sign of a fault. d.85 Diagnostic Your boiler is currently operating at its lowest possible power setting to maintain your heating, which may result in radiators feeling lukewarm or the house taking longer than usual to warm up. d.93 Diagnostic Your boiler's electronic control board is reporting a mismatch or identification error, which often indicates that the main computer chip has failed to recognise the specific settings for your boiler model. d.94 Diagnostic Your boiler is prompting you to clear its internal memory or reset a previous fault notification so it can attempt to start up again normally. d.96 Diagnostic Your boiler has reverted to its original factory settings and needs to be reconfigured by a professional to match your specific home heating system. P.01 Diagnostic Your boiler is currently running a manual diagnostic test to check the burner output and is not operating in standard heating mode. P.02 Diagnostic Your boiler is currently performing a brief diagnostic check or starting up its ignition sequence, which is a normal part of its operation. P.03 Diagnostic Your boiler is currently running a manual diagnostic test that forces it to operate at maximum heating capacity. P.05 Diagnostic Your boiler is currently refilling its internal water system, which is a normal process that should resolve itself automatically. P.06 Diagnostic Your boiler is currently running a self-diagnostic cycle to remove trapped air from the internal system. P.07 Diagnostic Your boiler is currently running an automatic process to clear trapped air from the water pump to ensure the system circulates properly. S.00 Status Your boiler is currently in standby mode because it has not received a signal from your thermostat or timer to turn on the heating. S.01 Status Your boiler is currently performing a routine startup check of its internal ventilation system before it begins to heat your home. S.02 Status Your boiler is currently checking the water circulation pump before it fires up, which is a standard part of its startup process. S.03 Status Your boiler is failing to light the flame needed to provide you with heating or hot water. S.04 Status Your boiler is operating normally and the burner is currently lit, meaning it is successfully heating your water or radiators. S.05 Status Your boiler is currently running its cooling cycle after being turned off, which is a normal part of its operation to prevent overheating. S.06 Status Your boiler is currently running its internal fan to clear any leftover air or gases after a heating cycle, which is a normal part of the shutdown process. S.07 Status Your boiler is simply performing a routine cooling cycle to move hot water away from the heat exchanger, which is a normal part of its shutdown process. S.08 Status Your boiler is perfectly fine and is simply taking a short, programmed break to prevent it from switching on and off too frequently. S.10 Status Your boiler is simply currently running to provide hot water to your taps or shower, and this is a normal operating status rather than a fault. S.11 Status Your boiler is performing a routine safety check by starting the internal ventilation fan before the burner ignites. S.13 Status Your boiler is failing to light the flame properly, so it has safely shut itself down to prevent a gas buildup. S.14 Status Your boiler is operating correctly and is currently firing up to heat your water or home. S.15 Status Your boiler is currently running its internal cooling process to safely clear out residual heat after the heater has finished its cycle. S.16 Status Your boiler is simply running its fan for a short time after you have turned off your heating or hot water to safely clear any leftover gases from the unit. S.17 Status Your boiler is simply performing a routine cooling process to move leftover hot water out of the system after the heating or hot water has switched off. S.20 Status Your boiler is currently checking its internal water pump to ensure everything is ready to safely start heating your home. S.21 Status Your boiler is currently performing a routine start-up check of its air extraction system to ensure it is safe to ignite. S.23 Status Your boiler is failing to light the internal flame needed to produce heat or hot water. S.24 Status Your boiler is operating normally and the burner is currently lit, meaning it is successfully heating your water or radiators. S.25 Status Your boiler is currently cooling down its internal components, which is a normal part of its shutdown process after heating or hot water usage. S.26 Status Your boiler is simply finishing its cooling cycle to safely clear leftover gases after the burner has turned off. S.27 Status Your boiler is simply moving water around the system for a few minutes after the heating has turned off to make sure the leftover heat is safely cleared. S.28 Status Your boiler has temporarily stopped heating your hot water cylinder because it has reached its safety limit after a long heating session. S.30 Status Your boiler is currently in standby mode because it is not receiving any instructions from your thermostat or hot water tap to start heating up. S.31 Status Your boiler is currently set to only provide hot water and will not heat your radiators. S.32 Status Your boiler is struggling to get the internal fan spinning at the right speed to safely clear exhaust gases, so it has stopped working as a safety precaution. S.34 Status Your boiler has detected that the external temperature is very low and has automatically turned itself on to heat the pipework and prevent it from freezing. S.35 Status Your boiler's fan, which is essential for safely removing exhaust gases, is failing to spin at the correct speed to operate properly. S.36 Status Your boiler has detected that water is not circulating properly around your heating system, likely due to a blockage in the pipes or a stuck valve. S.37 Status Your boiler is struggling to push air through the system correctly, which is preventing it from heating your home safely. S.41 Status Your boiler has detected that the water pressure inside the system is currently too high for it to operate safely. S.53 Status Your boiler has temporarily held back its output because it senses that water is moving too slowly or cooling down too quickly between the heating pipes. S.54 Status Your boiler has paused because either the water pressure in your system is too low or the water is not circulating properly between your radiators and the boiler. S.58 Status Your boiler is temporarily running at a fixed heat setting because it has detected an unusual operating condition it needs to manage. S.90 Status Your boiler is currently running a series of automated self-check tests and is not experiencing a fault. S.92 Status Your boiler has detected that water is not flowing through the system as expected, which means it has switched itself off to prevent internal damage. S.95 Status Your boiler has detected an electrical issue that is forcing it to stop working for safety reasons to prevent further internal damage. S.96 Status Your boiler is struggling to accurately measure the temperature of the water returning to it, meaning it cannot properly regulate your heating or hot water. S.97 Status Your boiler has detected that the water pressure sensor is not working properly, which has triggered a safety shutdown to prevent damage to the system. S.98 Status Your boiler has detected that water is not circulating properly through the system, meaning it cannot provide heating or hot water safely.