Low
S.00 on Heatline Monza

Your boiler is currently in standby mode because it has not received a signal from your thermostat or timer to turn on the heating.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

No request for heating

From this model's manual
Verified against the Heatline Monza installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check your room thermostat is set to a higher temperature than the current room temperatureEnsure your external programmer or timer is set to an 'on' periodCheck that your boiler's internal heating dial is turned up

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Avoid the next call-out bill

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