High
F64 on Heatline Monza

Your boiler's internal computer has encountered a serious error and can no longer control the heating system, meaning the unit will need a professional inspection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault in the main board

From this model's manual
Verified against the Heatline Monza installation & service manual, page 30.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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