What the manual says
Manufacturer manualPre-run pump
Shared across the Monza range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
DIY fix possible
No action required; this is a normal status messageWait for the boiler to complete its startup sequenceMonitor the display to see if it progresses to a heating or hot water mode
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like S.02: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 111 fault codes on the Monza
Seeing a different code? Every code this model can display, in one place.
d.00d.01d.02d.08d.09d.10d.16d.17d.18d.20d.22d.23d.33d.34d.35d.36d.40d.41d.44d.67d.68d.69d.71d.80d.81d.82d.83d.85d.93d.94d.96ErrF00F01F10F11F20F22F23F24F26F27F28F29F32F49F61F62F63F64F65F67F68F70F71F72F73F74F76F77F83F84F85F86P.01P.02P.03P.05P.06P.07S.00S.01S.03S.04S.05S.06S.07S.08S.10S.11S.13S.14S.15S.16S.17S.20S.21S.23S.24S.25S.26S.27S.28S.30S.31S.32S.34S.35S.36S.37S.41S.53S.54S.58S.90S.92S.95S.96S.97S.98