What the manual says
Manufacturer manual"Hot water only" mode
From this model's manual
Verified against the Heatline Monza installation & service manual.
DIY fix possible
Check your external heating programmer or room thermostat to ensure it is set to the 'On' position and the heating schedule is active.Increase the temperature setting on your room thermostat to see if the heating triggers.Check if the winter/summer mode setting has been accidentally changed on your boiler's control panel.
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