Emergency
F62 on Heatline Monza

Your boiler has detected an issue with the valve that controls the gas supply and has safely shut itself down to prevent any risk.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Gas valve closure fault

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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