High Lockout
F24 on Saunier Duval Isotwin F30E

Your boiler has stopped working because the water returning from your radiators has become too hot, which usually means the water isn't circulating properly through the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating return temperature is greater than90°C

What causes this fault?

This fault occurs when the water returning to the boiler is too hot, which happens when heat cannot be transferred away into your radiators effectively. The most common reasons are a pump failure that has stopped water from moving, or a blockage caused by a build-up of sludge and debris in the pipework.

This fault often appears during the first cold spell of autumn when the heating is turned back on after being idle all summer, which can cause internal pump components to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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