High
F7 on Saunier Duval Isotwin F30E

Your boiler has detected a problem with the sensor that monitors hot water temperature, which typically means you will have little or no hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

DHW thermistor fault

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer loses communication with the sensor that monitors your hot water temperature. The most common reason is that the sensor has physically failed due to age or internal wear, though it can also be triggered by loose or corroded electrical connections between the sensor and the main control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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