Low
d.11 on Vaillant ecoTEC Plus 620

Your boiler is simply reporting that a secondary pump, responsible for circulating water through your heating system, is currently not running.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Status of the heating circuit's shunt pump: off/on

From this model's manual
Verified against the Vaillant Ecotec Plus 615 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check if your thermostat or heating controls are calling for heatMonitor the display to see if the status changes when heating is activeNo action is required if the system is meeting temperature and operating normally

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