High Lockout
F.83 on Vaillant ecoTEC Plus 620

Your boiler is firing up, but it doesn't detect the water getting hotter quickly enough, so it has shut down to prevent itself from overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Dry fire - Flow/return temperature sensor change too small

What causes this fault?

This fault occurs when the boiler's internal computer registers that the burners are on, but the temperature sensors fail to detect a significant rise in heat within the water. The most common reason is a lack of water circulating through the system, often caused by a pump failure, a blockage, or even just too much air trapped in the pipework. Because the boiler cannot move the heat away from the burner quickly enough, it shuts down to prevent 'dry firing' and damaging the internal components.

This fault is more frequent in autumn when the heating is turned on for the first time after summer, as circulation pumps are prone to seizing or sticking after long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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