High
F.10 on Vaillant ecoTEC Pro 28

Your boiler has detected an electrical fault with the internal sensor that monitors the temperature of the water leaving the unit, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Short circuit: Flow sensor - Flow temperature sensor defective or has short-circuited

From this model's manual
Verified against the Vaillant/Vaillant Ecotec Pro 30 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the electrical connection to the flow temperature sensor fails, usually due to an internal short circuit or water damage to the wiring. It essentially means the boiler can no longer accurately measure the temperature of the water it is heating, so it shuts down as a protective measure to prevent overheating. The most common reason is simply a component failure within the sensor itself or moisture causing the wires to touch.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F.10: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 148 fault codes on the ecoTEC Pro 28

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful