High Lockout
F.64 on Vaillant ecoTEC Pro 28

Your boiler's computer has detected a conflict between its internal sensors or a wiring fault, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault: Electronics/sensor - Electronics, safety-relevant sensor or cable defective

What causes this fault?

This fault occurs when the boiler's control center receives conflicting temperature readings that don't match up, triggering an emergency safety shutdown. The most common reason is a physical short circuit in the internal wiring or a specific electronic component failing due to moisture or age. It essentially means the boiler can no longer trust its own sensors to monitor heat levels safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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