High
F.64 on Vaillant ecoTEC Pro 28

Your boiler's computer has detected a conflict between its internal sensors or a wiring fault, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault: Electronics/sensor - Electronics, safety-relevant sensor or cable defective

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control center receives conflicting temperature readings that don't match up, triggering an emergency safety shutdown. The most common reason is a physical short circuit in the internal wiring or a specific electronic component failing due to moisture or age. It essentially means the boiler can no longer trust its own sensors to monitor heat levels safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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