Technical description
No DHW heating: Cylinder temperature sensor 2 lead break
What causes this fault?
This fault occurs when the boiler's control board loses communication with the sensor that monitors the heat of the water leaving the unit. It is usually caused by a physical break in the internal wiring or the sensor itself failing due to wear and tear. Because the boiler cannot safely confirm the water temperature, it shuts down to prevent the system from overheating.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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