High
E05 on Alpha Pro Tec 24

Your boiler's temperature sensor is providing incorrect readings, which prevents the unit from heating your water or home safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Heating flow NTC sensor fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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