What the manual says
Manufacturer manualLocal user interface fault
What causes this fault?
This fault occurs when the display panel on the front of your boiler can no longer 'talk' to the main internal computer. The most common reason is a loose or damaged connection cable inside the unit, or a components failure on one of the electronic circuit boards. Because the brain of the boiler cannot receive commands from the buttons, the system shuts down as a safety precaution.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 18: no call-out fees, no surprise bills.
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