What the manual says
Manufacturer manualfan pre-run
What causes this fault?
This status occurs when the boiler prepares for ignition by clearing out the combustion chamber. The fan spins up to ensure there is a safe flow of fresh air and to remove any residual gases before the burner light. It is a fundamental part of the boiler's start-up sequence and not a sign of a mechanical failure.
DIY fix possible
This fault may be fixable without an engineer. Check your manual first.
Avoid the next call-out bill
A cover plan would handle faults like S.11: no call-out fees, no surprise bills.
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Related fault codes
All 47 fault codes on the Flexicom cx
Seeing a different code? Every code this model can display, in one place.