Low
S.11 on Glow-worm Flexicom cx

Your boiler is performing a routine safety check by running the fan before the burner ignites.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

fan pre-run

From this model's manual
Verified against the Glow Worm Flexicom Cx installation & service manual, page 45.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This status occurs when the boiler prepares for ignition by clearing out the combustion chamber. The fan spins up to ensure there is a safe flow of fresh air and to remove any residual gases before the burner light. It is a fundamental part of the boiler's start-up sequence and not a sign of a mechanical failure.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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Avoid the next call-out bill

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