Low
S.27 on Glow-worm Flexicom cx

Your boiler is temporarily running the pump after the heat has turned off to safely cool down the internal components.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

pump overrun

From this model's manual
Verified against the Glow Worm Flexicom Cx installation & service manual, page 45.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This occurs when the boiler has finished heating your water or radiators and needs to dissipate the remaining heat from the internal heat exchanger. The system keeps the pump running for a few minutes to circulate water and cool the components down to a safe temperature. It is a standard safety feature of the design rather than a sign of a broken part.

This code may appear more frequently in winter when the boiler is working harder to heat your home, leading to higher internal temperatures that require longer cooling periods.

DIY fix possible

Wait for the code to disappear naturally as the boiler cools downEnsure at least one radiator with a manual valve is fully open to allow water flowCheck that the system water pressure is between 1.0 and 1.5 bar

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like S.27: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful