Low
S.15 on Glow-worm Flexicom cx

Your boiler is staying in a cooling-down phase for longer than expected because it is trying to move excess heat away from the internal components.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

pump / fan overrun

From this model's manual
Verified against the Glow Worm Flexicom Cx installation & service manual, page 45.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This occurs when the boiler has reached a high internal temperature and the pump or fan must continue running to dissipate that heat safely. The most common reasons are a blockage in the system restricting water flow, a pump that is beginning to fail, or a buildup of limescale inside the heat exchanger. Essentially, the boiler is struggling to push the hot water away from itself quickly enough after a cycle.

This issue is more frequent in summer when the central heating is rarely used, as pumps are more likely to seize or become sluggish after long periods of inactivity.

DIY fix possible

Check that at least one radiator is turned on fully (TRV set to max) to allow heat dissipationEnsure the system pressure is between 1.0 and 1.5 barWait up to 10 minutes for the boiler to complete its natural cooling cycleBleed radiators to ensure there is no trapped air affecting circulation

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like S.15: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful