Low Information
S.34 on Glow-worm Flexicom cx

Your boiler has detected very cold temperatures and is running briefly to prevent the internal pipes from freezing.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

frost protection active (Priority 4)

What causes this fault?

This occurs when the boiler's internal sensors detect that the water temperature has dropped below 5°C. To protect itself from damage, the boiler automatically fires the burner to circulate warm water until the internal temperature reaches a safe level. This is a normal safety function rather than a mechanical failure.

This code is almost exclusively seen during the winter months when external temperatures drop low enough to affect the pipework inside the boiler.

DIY fix possible

Ensure your thermostat is turned up to a normal room temperatureCheck that any radiator valves in cold rooms are openWait for the boiler to finish the cycle; it will clear automatically once the internal temperature rises

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful