High Lockout
F1 on Ideal Logic+ System

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low water pressure

What causes this fault?

This fault occurs when the water pressure inside your heating system drops below the minimum level required for the boiler to fire up. The most common reasons are a slow leak from a radiator valve or pipework, or the pressure being manually reduced after bleeding your radiators. In some cases, it may be caused by a faulty internal component like the expansion vessel losing its charge.

This fault is frequent in autumn when homeowners turn their heating back on for the first time and find that pressure has naturally seeped out over the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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