High
L6 on Ideal Logic+ System

Your boiler thinks it sees a flame even though it isn't currently firing, causing it to shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

False flame lockout

From this model's manual
Verified against the Ideal Logic System System installation & service manual, page 75.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensor detects a flame signal at a time when the burner should be off. The most common reason is a faulty sensing electrode that is sending an incorrect electrical signal to the main control board, or moisture buildup on the electrical components causing a short circuit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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