What the manual says
Manufacturer manualControl / no flow thermistor fault
What causes this fault?
This fault occurs when the boiler's internal sensors provide conflicting or impossible temperature readings, making it unsafe for the unit to continue heating. The most common cause is a faulty flow thermistor that has failed electrically, or a significant lack of water circulation preventing the heat from moving away from the heat exchanger. In some cases, a communication error on the main circuit board can lead the boiler to incorrectly report this flow issue.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like L4: no call-out fees, no surprise bills.
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