High
L1 on Ideal Logic+ System

Your boiler has shut down because it has detected it is getting too hot or there isn't enough water moving through the system to keep it cool.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flow temperature overheat lockout or no water flow lockout

From this model's manual
Verified against the Ideal Logic System System installation & service manual, page 75.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water inside the boiler exceeds a safe temperature limit or stops moving entirely, triggering a safety shutdown to prevent damage. The most common reasons include a seized pump that isn't circulating the water, a blockage in the pipework caused by sludge, or a faulty sensor that is incorrectly reporting the temperature.

This issue often surfaces when the heating is first turned on in autumn, as central heating pumps can seize up if they have been left inactive throughout the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like L1: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful