Low
D.002 on Vaillant ecoTEC Pro 24

This is a temporary pause where the boiler rests for a few minutes to prevent any unnecessary wear and tear from switching the burner on and off too frequently.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Diagnostics code: Setting the burner anti-cycling time

From this model's manual
Verified against the Vaillant Ecotec Pro installation & service manual, page 41.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This occurs because the boiler has reached its required temperature too quickly and needs to pause before firing up again. It happens when the heat produced by the burner cannot be carried away fast enough, often because your radiators are already warm or the system's circulation is restricted. The boiler enters this brief rest period to prevent components from wearing out due to constant stopping and starting.

This is more common during the autumn and spring when the weather is milder and your home doesn't require the boiler's full heating power.

DIY fix possible

Wait 5 to 15 minutes for the countdown to endCheck that your room thermostat is turned upEnsure radiators are not all turned off

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like D.002: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful