High
F.83 on Vaillant ecoTEC Pro 24

Your boiler is struggling to detect a proper temperature change between the pipes, which usually means there is not enough water moving through the system to heat your home properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault: NTC temp. gradient Temperature difference between flow and return temperature sensor is too small. Check: Flow/return temperature sensor (function, correct thermal connection), sufficient water volume.

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler fires up but the sensors don't see the temperature of the water rising as quickly as expected. The most common reason is a lack of water pressure or a blockage that is preventing the water from flowing through the internal pipes fast enough to be measured correctly. In some cases, it simply means the sensors have become unclipped or have developed a fault, losing their ability to track the heat.

This issue often surfaces in autumn when the heating is turned back on for the first time, as pump blockages or air pockets are more likely to have formed during the summer break.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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