High Lockout
F.61 on Vaillant ecoTEC Pro 24

Your boiler is unable to send gas to the burner because of a communication failure between the main control board and the gas valve.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault: Fuel valve actuation - The gas valve assembly cannot be actuated

What causes this fault?

This fault occurs when the boiler's main internal computer cannot properly communicate with the gas valve that lets fuel into the burner. The most common reason is an electronic failure within the gas valve itself or a fault on the printed circuit board that prevents it from sending the correct starting signal. In some cases, it can be caused by dampness or loose connections in the wiring that links these two vital components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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