High Lockout
F.24 on Vaillant ecoTEC Pro 24

Your boiler has shut down because it is heating up much faster than it can circulate the water, usually due to a blockage or a pump issue.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety switch-off: Temp. incr. too fast - Temperature increase too fast

What causes this fault?

This fault occurs when the boiler detects that the water inside the unit is getting too hot, too quickly, suggesting the heat isn't being carried away to your radiators. It is usually caused by a pump failure, a blockage caused by sludge buildup, or air trapped within the system preventing proper water flow. Effectively, the boiler is forced to shut down to prevent the internal components from overheating and sustaining damage.

This issue is more frequent in autumn when the heating is turned on for the first time after summer, as pumps can seize and debris often settles while the system is inactive.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful