Emergency
F.62 on Vaillant ecoTEC Pro 24

Your boiler is failing to shut off the gas properly at the end of a heating cycle, which is a safety issue requiring professional inspection.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Fault: Fuel valve switch-off delay - Delayed switch-off sequence for the gas valve after the flame is extinguished

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system detects that gas is still flowing or a flame is present even after the unit has been told to shut down. The most common reason is a physical stickiness within the gas valve or a communication glitch on the main circuit board that prevents the fuel supply from being cut off instantly.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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