High
4 / P on Ideal Maximiser SE

Your boiler has lost its connection to one of its safety sensors, so it has shut down to keep your home safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety sensor not connected.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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