What the manual says
Manufacturer manualDefective control panel.
What causes this fault?
This fault occurs when the boiler's central control board suffers an internal electronic failure, preventing it from sending commands to the burner or pump. It is usually caused by aging components on the circuit board or a sudden electrical surge that damages the sensitive microprocessors. In some cases, loose wiring connections between the interface and the main board can also trigger this error.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 9A: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.