High
6H on Ideal Maximiser SE

Your boiler is lighting up but the flame goes out straight away, preventing the system from producing heat.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

The ionisation (the flame) directly extinguishes after ignition.

From this model's manual
Verified against the Ideal Maximiser Se installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler successfully creates a flame, but the safety sensors fail to detect it, causing the system to shut down for safety. The most common reason is a dirty or worn-out sensing probe that can no longer 'see' the fire, or an issue with the gas valve not providing a steady enough flow to maintain the flame.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like 6H: no call-out fees, no surprise bills.

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