What the manual says
Manufacturer manualDefective control panel.
What causes this fault?
This fault occurs when the boiler's internal computer chips or electrical circuits suffer a hardware failure, meaning it can no longer send or receive instructions to other parts like the pump or gas valve. The most common reason is general wear and tear of the electronic components, or sometimes a power surge that damages the sensitive circuitry on the board.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like EF: no call-out fees, no surprise bills.
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