High Lockout
F009 on Intergas Xtreme 24

Your boiler has detected an internal error within its main electronic brain, causing it to stop running for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal fault in burner controller.

What causes this fault?

This fault occurs when the boiler's main control board fails its internal safety self-checks, essentially meaning the 'brain' of the unit has developed a communication error or hardware failure. It is usually caused by a component failure on the circuit board itself or, more rarely, by an electrical surge that has damaged the delicate sensors.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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