High
F009 on Intergas Xtreme 24

Your boiler has detected an internal error within its main electronic brain, causing it to stop running for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Internal fault in burner controller.

From this model's manual
Verified against the Intergas Xtreme installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board fails its internal safety self-checks, essentially meaning the 'brain' of the unit has developed a communication error or hardware failure. It is usually caused by a component failure on the circuit board itself or, more rarely, by an electrical surge that has damaged the delicate sensors.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F009: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful