High
F019 on Intergas Xtreme 24

Your boiler has stopped working because its internal computer and burner control system are failing to communicate correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

BMM fault.

From this model's manual
Verified against the Intergas Xtreme installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board loses its digital connection with the burner management module, which acts as the 'brain' for the firing process. It is typically caused by a hardware failure within the internal circuitry or a loose connection in the wiring harness that links these two critical components. Without this constant data flow, the boiler cannot safely coordinate the ignition and heating process.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F019: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful