What the manual says
Manufacturer manualBMM fault.
What causes this fault?
This fault occurs when the boiler's main control board loses its digital connection with the burner management module, which acts as the 'brain' for the firing process. It is typically caused by a hardware failure within the internal circuitry or a loose connection in the wiring harness that links these two critical components. Without this constant data flow, the boiler cannot safely coordinate the ignition and heating process.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F019: no call-out fees, no surprise bills.
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