High Lockout
F019 on Intergas Xtreme 24

Your boiler has stopped working because its internal computer and burner control system are failing to communicate correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

BMM fault.

What causes this fault?

This fault occurs when the boiler's main control board loses its digital connection with the burner management module, which acts as the 'brain' for the firing process. It is typically caused by a hardware failure within the internal circuitry or a loose connection in the wiring harness that links these two critical components. Without this constant data flow, the boiler cannot safely coordinate the ignition and heating process.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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