High
f028 on Intergas Xtreme 24

Your boiler's computer system is having trouble completing a reset or start-up sequence and needs a technician to check it.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Reset error.

From this model's manual
Verified against the Intergas Xtreme installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault happens when the boiler's internal computer fails to properly complete its reset process or becomes stuck during a startup sequence. It is often caused by a communication failure between the electronic control board and the internal wiring, or a hardware defect within the board itself. Because the boiler can no longer verify its safety checks, it stops running to prevent any erratic behavior.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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