High Lockout
f014 on Intergas Xtreme 24

Your boiler has detected that a temperature sensor is not attached correctly or has become loose, preventing the system from heating up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mounting fault sensor S0

What causes this fault?

This fault occurs when the boiler's main flow sensor is not making proper physical contact with the internal pipework. The most common reason is that the metal retaining clip has vibrated loose or snapped, causing the sensor to drift away from the pipe and lose its temperature reading. Without this accurate data, the boiler shuts down to prevent the system from dangerously overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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