High Lockout
F018 on Intergas Xtreme 24

Your boiler is unable to safely breathe because the pipes that bring in fresh air or take away exhaust fumes are blocked or restricted.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue and/or air supply duct is blocked.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that air cannot flow freely through the system to support safe combustion. It is usually caused by an external obstruction in the flue pipe, a buildup of debris, or a mechanical failure in the fan that pushes the exhaust gases out of your home.

This fault is more common during autumn and winter, as falling leaves or nesting birds can block the external flue terminal, and heavy snow can obstruct the air intake.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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