High
F007 on Intergas Xtreme 24

Your boiler is failing to detect a steady flame, which means it cannot stay on safely to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No or insufficient ionisation flow.

From this model's manual
Verified against the Intergas Xtreme installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler is unable to sense a flame after trying to ignite, causing it to shut down for safety. The most common reason is a worn-out sensing probe that can no longer detect heat, though it can also be caused by a blockage in the drainage system or an incorrect mix of gas and air.

This fault is more frequent during extreme cold spells, as the internal drain pipe can freeze and back up, preventing the boiler from maintaining a flame.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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