High Lockout
f016 on Intergas Xtreme 24

Your boiler has detected that a vital temperature sensor is incorrectly fitted or has become detached, preventing the system from monitoring heat levels safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mounting fault S3

What causes this fault?

This fault occurs when the S3 sensor, which monitors the temperature within the heat exchanger, is not properly seated against the pipework or has physically detached. The most common reason is a loose or damaged retaining clip, but it can also be triggered by a faulty wiring connection that prevents the boiler's computer from receiving an accurate reading.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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