High Lockout
p < 0.5 on Potterton Powermax HE

Your boiler has stopped working because the water pressure in the system is too low.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System pressure falls below 0.5 bar (Control display will warn/Burner control goes to safety shut-down)

What causes this fault?

This fault occurs when there is not enough water inside your heating system to safely allow the boiler to fire up. The most common reason is a slow leak from a radiator valve or a pipe joint, but it can also happen if you have recently bled your radiators and didn't top the pressure back up.

This code is frequently seen in autumn when homeowners turn their heating back on for the first time after summer, revealing pressure drops that occurred while the system was idle.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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