What the manual says
Manufacturer manualFlame detected during ignition cycle. Check gas valve closes fully. Replace. Check ionisation probe & condensate outlet
What causes this fault?
This fault occurs when the boiler's sensors detect a flame while the gas valve should be closed, or it senses a 'ghost flame' due to an electrical error. The most common reason is a faulty gas valve that is failing to shut off properly, causing gas to linger in the burner. It can also be triggered by a contaminated sensor probe that is sending an incorrect electrical signal to the main control board.
Engineer required
This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like A20: no call-out fees, no surprise bills.
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